Privacy Policy
We have adopted this Privacy Policy, which determines how we are processing the information collected by silksyn, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using silksyn website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the silksyn, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us during registration (including Name, Address, payment information, etc.) to fulfill the order.
Why do we process your data?
At Silksyn, protecting your personal information is our top priority. We collect and process only the minimal data necessary to maintain and improve your shopping experience on our website. Any information collected automatically is used solely to detect potential misuse and generate anonymized statistical insights about website usage. This information is never combined in a way that could identify individual users.
You can browse our online store without providing any personal information. However, if you wish to use certain features—such as creating an account, receiving our newsletter, or completing a purchase—you may need to provide personal data such as your name, email address, phone number, shipping and billing addresses, and payment details. Providing this information is optional, but some features, including order placement and personalized offers, may not be available without it.
We respect your privacy and are committed to handling your data responsibly. If you have questions about which information is required or how it is used, please contact us at info@silksyn.com.
How We Use Your Personal Information:
At SilkSyn, the personal information you provide is primarily used to fulfill orders placed through our website, including processing payments, arranging shipping, and providing invoices or order confirmations. Additionally, we may use this information to:
Communicate with you regarding your orders or inquiries;
Screen orders for potential risk or fraud; and
Provide you with promotional information or updates about our products and services, in line with your preferences.
Sharing Your Personal Information:
We may share your personal information with trusted third-party service providers who help us operate our store, process payments, or analyze customer behavior. For example:
Hostinger powers our online store. You can read more about how Hostinger handles personal information.
Google Analytics helps us understand how customers interact with our site.
We may also disclose your personal information to comply with legal obligations, respond to lawful requests, or protect our rights and property.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Updates to This Privacy Policy:
We may update this Privacy Policy occasionally to reflect changes in our practices, or for operational, legal, or regulatory reasons. Any updates will be posted on our website, and the revised policy will take effect as soon as it is published.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@silksyn.com.